Privacy policy

At Master Clean, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or use our services.

1. Information We Collect
  • Personal Information: Name, email address, phone number, and service address.
  • Service Details: Information related to your bookings and preferences.
  • Website Data: Usage data such as IP address, browser type, and interaction with our site.
2. How We Use Your Information
  • To process bookings and deliver requested services.
  • To communicate with you regarding appointments, inquiries, or service updates.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations.
3. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is completely secure.

4. Sharing of Information
  • We do not sell or rent your personal information to third parties.
  • We may share information with trusted partners and service providers who assist in delivering our services.
  • We may disclose data when required by law or to protect our legal rights.
5. Cookies

Our website may use cookies to enhance user experience. Cookies help us understand how visitors interact with our site, so we can improve performance and functionality.

6. Your Rights
  • You have the right to access, update, or delete your personal information.
  • You may opt out of receiving promotional communications at any time.
  • To make any requests regarding your data, please contact us directly.
7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Updates to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at: info@masterclean.co.nz

You can also contact us through the feedback form available on our Site.

Effective Date: 13th day of May, 2025